Cookie Policy

Last Updated: September 6, 2025

This Cookie Policy explains how Bromley Virtual Hub Ltd (trading as Sevenoaks Virtual Hub) ("we", "us", or "our") uses cookies and similar technologies on this website (the "Website"). It should be read together with our Terms & Conditions and Privacy Policy .

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They help websites function more effectively and provide information to the site owners.

2. Types of Cookies We Use

We use three categories of cookies on our Website:

  • Essential Cookies: These enable core functionality such as security, network management, and accessibility. They help you navigate the site, access secure areas, and use basic features. These cookies do not store any personal information that can identify you.
  • Analytics Cookies (Google Analytics 4): Help us understand how visitors use our site so we can improve performance and user experience. Data is aggregated (e.g., page views, session duration, referrer).
  • Advertising Cookies (Google Ads): Used to measure ad conversions and, if enabled, build remarketing audiences. These cookies are set only if you consent to advertising in our cookie banner.

3. How We Use Essential Cookies

Our essential cookies help us:

  • Provide core services, such as account registration or login.
  • Ensure website security and protect against fraudulent activity.
  • Process secure payments through our trusted partners (e.g., Stripe).
  • Enable basic website functionality (e.g., page navigation).

These cookies do not collect any information that could be used for marketing or to track your browsing activity on other websites.

3. How We Use Analytics Cookies

Our analytics cookies (e.g. _ga, _gid, _gat) are set by Google Analytics and help us answer questions like:

  • Which pages are most popular?
  • How long do visitors stay on each page?
  • Through which channels do visitors arrive?

We only fire these cookies after you’ve given consent via our cookie banner. The data is:

  • Aggregated & anonymized (we don’t collect names or email addresses)
  • Retained for up to 2 years

4. Managing Cookies

  • Essential Cookies: these cannot be disabled without impacting core functionality. Most browsers allow you to refuse or accept cookies through their settings; blocking essential cookies may prevent parts of the site from working.
  • Analytics Cookies: You can accept or reject these via our cookie banner. If you reject, Google Analytics will not set cookies. If you accept, analytics cookies will be set and used as described above.
  • Advertising Cookies: You can accept or reject these via our cookie banner. If you reject, advertising cookies will not be set; Google’s tags may operate in a limited, cookieless “Consent Mode” for aggregated measurement only.

You can update your choices at any time using the “Manage choices” option in our cookie banner. If the banner is not visible, you can clear site cookies/storage in your browser to see it again.

If you choose to reject essential cookies via your browser settings, we cannot guarantee the Website will function properly for you.

5. Third-Party Cookies & Consent Mode

We use Google technologies on our site:

  • Google Analytics 4 for aggregated analytics.
  • Google Ads tags for conversion measurement and optional remarketing.

We implement Google Consent Mode so that analytics and advertising cookies are set only after you provide consent in our banner. Without consent, tags run in a limited mode without using cookies, providing only aggregated measurement.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you via our Website or by email (if you have provided us with your email address).

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

  • Company: Bromley Virtual Hub Ltd (trading as Sevenoaks Virtual Hub)
  • Address: Office 12, 12 Farwig Lane, Bromley, BR1 3RB, United Kingdom
  • Contact Email: [email protected]
  • Contact Phone: 01732 444850

By continuing to use our Website, you acknowledge that you have read and understand this Cookie Policy and agree to our use of essential cookies as described herein.